Privacy Policy
Last updated: September 2026
1. Information We Collect
When you create an account we store your name, email address, and login credentials managed by our authentication provider. When you place an order we store the order details, purchase amount, and the payment method you selected. Payments are settled manually to our Alipay, WeChat Pay, GCash, or crypto accounts, and we never store payment card details.
2. How We Use Your Information
We use your information to deliver purchased products, process service orders, provide support, and (where you opt in) send updates about your orders. We do not sell or rent your personal information to third parties.
3. Client Materials
Documents, briefs, and business information you share when ordering online services are treated as confidential, used only to deliver the service, and never shared with outside parties beyond the specialist assigned to your order.
4. Cookies & Analytics
We use essential cookies to keep you signed in and basic analytics to understand how the site is used. You can disable cookies in your browser, though some features (like staying signed in) may stop working.
5. Data Retention & Deletion
Order records are retained as required for accounting and support purposes. You may request deletion of your account data at any time by contacting support, subject to legal record-keeping obligations.
6. Your Rights
You may request a copy of your personal data, request corrections, or ask us to delete your data, by contacting our support team. We respond to privacy requests within a reasonable timeframe.